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Configure user sign-in to access the chat box.
Last Updated By Knoon ai on Sep 30, 2025, 8:57 AM
Users must sign in to start a conversation in the chat box. To add a custom sign-in URL, go to Chat > Chat Boxes, select a chat box > under the "Sign In" section > check the “Enable” box and enter the custom sign-in URL. After making your changes, click "Submit" to save them.