Related Articles
Change the Visbility of Knowledge Base
How to make your knowledge base public or private online.
Last Updated By Knoon on Sep 30, 2025, 6:45 AM
From the navigation bar, go to Knowledge > Knowledge Bases and select the knowledge base you want to update.
Click the ⋮ (More options) button, then choose "Modify". Under the "Visibility" menu, select one of the following:
Public – Anyone with the link can view the knowledge base.
Protected – Anyone with the link must enter a password to view the knowledge base.
Private – The knowledge base is not published online and can only be accessed within Knoon.